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TERMS & CONDITIONS for Greyhound Australia
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Other than where services are cancelled or bookings made subject to loading all Bookings are Non-Refundable.
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2. |
All Bookings are Non-Transferable to other persons |
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Failing to board a coach renders the sector of Travel void. |
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Bookings made subject to loading attract no cancellation fees, if the passenger could not board through no fault of their own. |
5. |
Unlimited changes are allowed within the ticket validity period |
1. |
Once travel has commenced on the first stage, Pass is Non-Refundable |
2. |
Cancellations prior to commencement of travel attract an AUD$75.00 fee.
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3. |
Once Aussie Pass has expired it is Non-Refundable |
4. |
Failure to load for a booked sector of travel linked to a Pass may result in that sector being paid for by the passenger if they wish to travel. |
5. |
Unused Passes become invalid for a refund 6 months from the date the ticket is confirmed and ticketed. |
1. |
Once travel has commenced on the first stage, Pass is Non-Refundable |
2. |
Cancellations prior to commencement of travel attract an AUD$75.00 fee.
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3. |
Once Aussie Pass has expired it is Non-Refundable |
4. |
Failure to load for a booked sector of travel linked to a Pass may result in that sector being paid for by the passenger if they wish to travel. |
5. |
Unused Passes become invalid for a refund 6 months from the date the ticket is confirmed and ticketed. |
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2. |
At the commencement of each discount campaign, Special Terms & Conditions will be outlined. |
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These Terms apply:- |
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1. |
Greyhound Australia is not a common carrier and reserves the right to refuse to agree to deal with any person or to carry any luggage or goods without giving any reason |
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2. |
Coupons/Vouchers must be given up to Greyhound Australia as required to enable the holder to enter or remain on the coach operating on the relevant service. |
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3. |
Greyhound Australia may refuse to allow any person to enter or remain on the coach if, in the opinion of Greyhound Australia the Passenger is in breach of any of the Terms and Conditions and/or there is a risk that such passenger or such passenger's luggage may cause disturbance, or may cause distress or discomfort to any other passenger or the driver, or interfere in any way with the safety of the passengers, the Driver, or the coach, or if by reason of the age of the person, it may be undesirable to carry that person otherwise than under the care or supervision of an adult or for any other reason whatsoever. |
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4. |
Greyhound Australia will not be bound by any additional oral or written terms whether purporting to be part of this agreement or collateral to it. |
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5. |
Greyhound Australia will endeavour to adhere to stated departure and arrival times but does not promise to adhere to and will not be liable for any failure to meet those times. The passenger must be ready to board the transporting vehicle at least 20 minutes before the advertised departure time and no refund will be allowed if this condition is not complied with. |
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6. |
Greyhound Australia may substitute any other vehicle for its own vehicle and/or tranship passengers and/or their luggage and these terms shall continue to apply to carriage by such substituted vehicle or transhipment. |
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7. |
Greyhound Australia shall not be liable for any loss or damage arising out of or consequential upon, directly or indirectly, any abandonment of, delay in departure or delay during any trip howsoever caused. |
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8. |
Where another operator undertakes any section of any journey it is agreed and understood that Greyhound Australia is acting only as agent for the passenger to arrange such services and accepts no responsibility whatsoever for any act or default of that operator. |
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9. |
In the event of any increase in Greyhound Australia standard charges for any journey covered by this ticket or the costs involved above those anticipated at the time of issue of this ticket Greyhound Australia may increase the total price of the ticket and the passenger named in this ticket and the purchaser of this ticket shall be liable to Greyhound Australia jointly and severally for such increase. |
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10. |
Notwithstanding the time of departure stated in this ticket, Greyhound Australia may alter its timetables including those applicable to the services provided for in this ticket without notice. |
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11. |
This ticket entitles the person named on it to occupy one seat on the designated Greyhound Australia coach while that coach travels between the destinations stated in the ticket, but Greyhound Australia does not promise to carry the passenger between those destinations or that the coach will depart at the time stated on the ticket or in its timetables. |
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| 12. |
The passenger will comply at all times with the instructions of Greyhound Australia. |
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| 13. |
Personal effects, luggage or other goods of a value in excess of $500 may not be taken or placed on board the coach without the written consent of Greyhound Australia. |
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| 14. |
The purchaser of the ticket and the person named in it warrant that the value of any personal effects, luggage or other goods taken or placed on board without such written consent will not exceed such amount, that any personal effects (including but not limited to; MP3 Player, CD Discman, Ipods, Cameras, Sunglasses), luggage or other goods which Greyhound Australia consents to be taken or placed on board, whether or not their value exceeds that amount, will be fully insured under a policy of insurance for the benefit of Greyhound Australia, and that the purchaser and the Passenger will not by any act or omission, and that any personal effects, luggage or other goods taken or placed on the coach will not, either directly or indirectly, cause any loss or damage to Greyhound Australia or any other passenger or to any personal effects, luggage or other goods on the coach. |
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| 15. |
Passengers exiting the coach for a meal or refreshment break are required to return before the scheduled departure time or failure to board will determine acceptance to discontinue travel and forfeit the remainder of the ticket. |
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| 16. |
The Passenger, his luggage and goods are carried entirely at his own risk. Greyhound Australia will not be liable to the passenger or to the person who purchased the ticket for the death, sickness of or any other injury to any Passenger or for any other loss or damage suffered by the passenger whether personal or consequential or otherwise, and although Greyhound Australia may, or may not permit passengers to, bring or place personal effects, luggage or other goods on the coach, Greyhound Australia will not be liable for the loss of or any damage to any personal effects, luggage or other goods whether or not their value is more than the sum referred to in clause 13, and whether or not such consent in writing has been obtained, and in either case whether or not such loss or damage is suffered, or is caused by anything occurring before, after, or in the course of any journey, and whether caused by Greyhound Australia negligence, recklessness, wilful misconduct or otherwise, and whether arising by contract, in tort, or otherwise, and the purchaser of this ticket and the passenger jointly and severally agrees to indemnify Greyhound Australia against any liability to any person on whose behalf such travel was booked or such ticket was purchased. |
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| 17. |
These conditions of this ticket contain all the terms of the contract between Greyhound Australia and the passenger and the purchaser of the ticket, and no condition, warranty or other term is to be implied, either by statute or otherwise, except to the extent that the operation of these conditions is excluded, restricted or modified by the Trade Practices Act, 1974. |
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| 18. |
This agreement is governed by and to be construed in accordance with the law of the State of Queensland. Any proceedings against Greyhound Australia shall be brought in the State of Queensland. |
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| 19. |
In these conditions of travel "Greyhound Australia" shall include Greyhound Australia Pty Ltd and subsidiary companies, its officers, employees, agents and subcontractors to the intent that Greyhound Australia issues this ticket for itself as agent for its officers, employees, agents and subcontractors, and these conditions operate for the benefit of and to exclude liability on the part of not only Greyhound Australia but all its officers, employees, agents and subcontractors. |
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| 20. |
These Terms and Conditions apply to the extent that they are not inconsistent with or in contravention of any obligation imposed upon Greyhound Australia by virtue of the provisions of the Trade Practices Act 1974. |
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